Talking with an American Airways agent is often a obstacle. Did you go from the exact same stress or was you experience greater that the majority. Share your views with us.
I am one million member and constantly appreciate traveling on AA,but U.S. Air is not any great. The staff is very rude
customer service agent in the “engineeringâ€/World-wide-web workforce named lisa actually HUNG UP on me After i was chatting. i’ve never had such a lousy experience in advance of. she was particularly impolite just before hanging up.
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Obtain challenges contacting AA reservation by mobile phone, its normally fast paced and impossible to speak to the reservation team, the moment contacted. Would prefer to speak by e mail, remember to give me an e mail tackle of Ecuador Reservation Office. A lot of many thanks.
after a delayed flight from Detroit mainly because there wasn’t a working PA method( which we had been advised was FAA obligatory). We reloaded on precisely the same plane and flew to Dallas above two several hours later on. ( the flight attendants needed to wander the ailes to talk). our flight was to go away at 600am. we last but not least still left at 1145am. Upon arriving in Dallas we have been rushed to our subsequent gate for Denver. On arriving in Denver late afternoon, we had no luggage. We have been explained to it would be on one of the following three flights from Dallas.
no. 0012309351902 from SNA to DFW. I was issued long run flight passes fantastic for just a year. I'm composing to ask for that you waive the $200 transfer charge when I'm able to make use of the passes.
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On arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( photos connected ) benefit €189 arrived broken. I instantly went to the appropriate Office environment In the airport, where by the one remark was they handed me a « examining Short article Harm detect », which I enclose herewith. I put in the following day buying a different luggage and looking to get in touch with your workplaces via the phone figures indicated within the stated doc with out, even so, acquiring any reply – the cellphone is rarely answered and the line goes blank soon after several minutes of waiting, it does not matter which variety I dial. I As a result proceed my journey and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I again attempt to Speak to your Office environment with the airport, but the only suggestions they may give me was to internet difficulty a grievance via your internet site, which I am now doing. In addition to the above, I do have A further – and probably more serious – grievance. At enough time of my reservation I compensated an additional $88 ($forty four Each individual) for excess comfort seats. To my shock, the seats turned out for being the traditional – no more – seats.
traveling from Miami to Lima on Saturday March 21 even though I reserve the seats upfront I acquired the final row on the proper side by the window plus the seat didn't transfer generating my flight complicated ., on just how back again on flight # 918 the service was worst. with the check in I needed to open my fit situations to even up the weigth . Once i provide to buy the 3 additional pounds they make an effort to demand me $ 180.00per suit circumstance. steering clear of to pay $ 480.00 I needed to go on he floor to move about my belongins ,I needed to go back to the counter simply because out seats ( we were being # ten on line at check in ) had been separates, after that we experienced to keep walking on the gates because the counter employee hardly ever gave us the gate number, ( when i question with regards to the gate details to a different amercian ailines worker in gate 26 he pointed to your gate screan ) this time the seats felt scaled-down that common , the food was horrible, the bread was so tricky , the lettuce over the salad look old , I returned the food the identical way which i gained it, The sunshine turns off when im looking through severeal instances that I experienced to maintain my finger on the swap to carry on looking through following five awful hrs I received into the summary that I wont vacation on American Airlines once more
we were billed $861 to alter the flight itinerary. The journey company blames the AA for that significant fee and AA washed their palms.